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Tribery is very easy to use! After your pictures and captions have been posted, you’re all done. We take care of the rest: layout, printing, and postal shipping.

All the journals are automatically closed on the last day of each month at midnight. They are then printed and shipped by post. You do not have the ability to modify the closing, printing or shipping date, nor can you cancel the journal's shipping.

It is also technically impossible to grant you an extra delay to finalize the journal.

As a reminder, the number of pictures indicated on your subscription is a maximum (there's no required minimum).

The recipient should receive his/her journal around 9 business days after the beginning of the following month.

You will be informed by email every step of the way (closing, layout, printing, and shipping).

Not receiving these emails? Please check that :

• The journal in question has been paid for. To do so, on the mobile app, go to the “Subscription” section.
• The email address you have provided is correct. To do so, on the mobile app, go to the “Recipient Info” section.
• If you have created your account via Facebook, that you can access the email address with which your account was created;
• These emails were not filtered through to your spam box.